If you're like me, you've no doubt purchased more than just books from Amazon. Eventually, if you buy enough things, there will be a problem that will make it necessary to contact their Customer Service.
Because I do not have a cell phone I searched for tips on using Amazon's Customer Service. Not only did I find a way to contact their Customer Service without a phone, but I also learned that a phone call might not be the most efficient way to solve your problem.
A young woman who calls herself Briallyn Smith suggests that a Live Chat might well be faster than using a phone -- unless you like to listen to "elevator jazz" or other types of music while you're on hold. She titles her post "The Best Amazon Customer Service Tips That Make You a Better Shopper." [See Links below]
I ordered a used Reader's Digest Songbook from Amazon and specified that it be delivered to the Fort Bragg, CA, post office. However, when the UPS driver got to an empty loading dock behind that post office he was unwilling to walk around to the front of the post office, which had been open for 55 minutes, and deliver the package.
Yesterday, a Sunday, I used a Live Chat with an Amazon Customer Service Rep named Carmen. She refunded both what I had paid for the Songbook and the shipping charges. In fact, she had no other calls, for she waited while I re-ordered another copy of the Songbook.
One final thought: if you're a night owl, you likely won't have any trouble using a Live Chat when it's 1 a.m. on the west coast and 4 a.m. on the east coast. [I assume Amazon's Customer Service operates 24/7!]
Links:
Routes:
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- W 10 Aug Actual Route: RV Pk Lot - Bldg 100 - Pharm - Los Gatos - Santa Cruz
- Th 11 Aug Actual Route: CA1N bd - Lighthouse Pt - SV Lib - CA1N bd
- F 12 Aug Actual Route: CA1N bd - Lighthouse Pt - Aptos P.O. - CA1N bd
- Sa 13 Aug Actual Route: CA1N bd - L/H Pt - SV Lib - WHL's - CA1N bd
- Su 14 Aug Actual Route: CA1N bd - East Cliff $ Tree - SV Lib - WHL's - CA1N bd
- M 15 Aug Actual Route: CA1N bd - Lighthouse Pt - SV Lib - APC Propane - CA1N bd
- T 16 Aug Actual Route: CA1N bd - Lighthouse Pt - Aptos P.O. - SV Lib - CA1N bd
- W 17 Aug Actual Route: CA1N bd - Lighthouse Pt - Aptos P.O. - SV Lib - WHL's - CA1N bd
- Th 18 Aug Actual Route: CA1N bd - Lighthouse Pt - Capitola VA Clinic - SV Lib - CA1N bd
- F 19 Aug Route: CA1N bd - Lighthouse Pt - SV Lib SV $ Tree - CA1N bd
Finding Campgrounds:
- RV Campgrounds from TrailerLifeDirectory.com
- Family Camping Directories from Woodalls.com
- Free campsites website
- Info on finding BLM Campgrounds
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